ACCESSIBILITY STATEMENT

The Government of Navarre is committed to making its website accessible in compliance with Real Decreto 1112/2018, of 7 September on the accessibility of websites and mobile device applications of public sector bodies , and also with the provisions of Decreto Foral 69/2019, of 12 June, approving the accessibility of websites and mobile device applications of the Administration of the Autonomous Community of Navarre and the Institutional Public Sector of Navarre , all in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement is applicable to the Official Website for Tourism in Navarre www.visitnavarra.es.

Compliance status

This website is partially compliant with the requirements set out in Real Decreto 1112/2018, of 7 September on the accessibility of websites and mobile device applications of public sector bodies, due to the exceptions and lack of compliance with the points indicated below.

Non-accessible content

The content listed below is not accessible for the following reasons:

a) Lack of compliance with Real Decreto 1112/2018, of 7 September on the accessibility of websites and mobile device applications of public sector bodies.

The website pages do not meet the following compliance criteria:

  • “2.5 Device independence: There are some functionalities that cannot be operated with the keyboard alone. The keyboard focus may not be visible on all interactive components and there are occasional errors in the order in which they receive the focus [requirements numbers 9.2.1.1, 9.2.4.7 and 9.2.4.3 of UNE-EN 301549:2022].”
​​​​​​​On certain pages, the website does not meet the following compliance criteria:
  • “1.1 Availability of text alternatives”.
  • “1.2 Use of headers”.
  • “1.3 Use of lists”.

b) Disproportionate burden

Not applicable

c) The content is outside the scope of the applicable legislation

A review did not identify any content outside the scope of the applicable legislation.

Preparation of this accessibility statement

This statement was prepared on 11/05/2021.

The reviews were carried out in accordance with standard UNE-EN 301 549 v2.1.2 (2018-08). Accessibility requirements for ICT products and services, with the exceptions detailed below.
The method used to prepare this Accessibility Statement was a self-assessment performed by the organisation itself, based on the following:

An analysis was made of the website pages through the Online Diagnostic Service of the accessibility website of the Accessibility Observatory of the Ministry of Territorial Policy and Civil Service. A High Complexity service was executed on a 51-page sample.

An analysis was made with the Siteimprove tools, in compliance with standard EN 301 549 v2.1 which checks the WCAG 2.1.

The findings obtained were unified. The non-compliances identified are detailed in the "Non-accessible content" section.

This statement was last reviewed on: 11/05/2021.

Feedback and contact information

 

You can send messages regarding the accessibility requirements, (art. 10.2.a of Real Decreto 1112/2018, and art.11 of Decreto Foral 69/2019) for example, in order to:

  • Report any possible non-compliance by this website
  • Inform of other difficulties in accessing content
  • Make any other enquiry or offer suggestions to improve the website accessibility

Either through the common administrative procedure, by means of any form enabled for this purpose, or by sending an email to ura.gobiernodenavarra@navarra.es.

You have the right to submit:

  • a Complaint relating to compliance with the requirements of Real Decreto 112/2018 and Decreto Foral 69/2019.

The Request for accessible information must clearly specify the facts, reasons and enquiry so that it is possible to confirm that it is a reasonable and legitimate request.

Through the options established in Law 39/2015 of 1 October on the Common Administrative Procedure of the Public Administrations.

Messages, complaints and requests for accessible information will be received and processed by the Accessibility Unit of the Government of Navarre, attached to the Administrative Modernisation and Innovation Section (identification/reference number: 10009535) of the Directorate General of the Presidency and Open Government.

Enforcement procedure

If, once a request for accessible information or complaint has been made, any of the following cases arise:

  • The request or complaint was rejected.
  • The user does not agree with the decision taken.
  • The reply does not comply with the requirements set out in article 12.5.
  • No reply is received within twenty working days.

The user has the right to lodge a complaint.

Complaints will be received and processed by the Directorate General of the Presidency and Open Government of the Department of the Presidency and Open Government.

Optional content

Text size

The website uses relative font sizes so that users have the possibility to change the text size through the text size options on their browser, generally Ctrl+ (control plus) to increase, Ctrl- (control minus) to decrease.

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