Tourism in Navarre: hearing accessibility

As well as the loops to be found on the Eunate map, NaviLens markers have been installed in Pamplona, providing information in an accessible format at different points on the Way of St James. At 16 of these points, there is access to videos that are interpreted in sign language, and are also subtitled and revoiced. For example, in the City Hall, the Tourist Information Office, the Cathedral, the Puente de La Magdalena bridge, and the Portal de Francia gateway in the city walls.

Furthermore, the Tourist Information Office has an induction loop and its team of staff providing service to the public is trained in assisting persons with a disability.

At the Ultreia Way of St James Interpretation Centre, located in the street of Calle Mayor in Pamplona, there is an induction loop on the information desk and in the guided tours. The videos at the centre are subtitled and interpreted in the Spanish Sign Language (LSE).

At the Royal Palace of Olite the team of guides is specifically trained in assisting and interacting with persons with a disability in order to promote hearing accessibility.

The Tourist Information Office has an induction loop and its team of staff providing service to the public is trained in assisting persons with a disability.

What is more, some wineries in the area offer the possibility of organising guided tours for groups with individual induction loops or with signing in the Spanish Sign Language (LSE), by prior arrangement.

There is an induction loop installed at the Tourist Information Office. What is more, its team of staff is trained in providing assistance to persons with a disability.

It shares space with the Citizens Advice Bureau of the Government of Navarre and there are NaviLens codes installed with a Sign Language video, as well as offering the SVIsual service.

There is an induction loop installed at the tourist information office. What is more, its team of staff is trained to aid persons with a hearing disability.

There is an induction loop installed at the tourist information office, located in the Centro de Interpretación del Irati (Irati Interpretation Centre) in Ochagavía. What is more, its team of staff is trained to aid persons with a hearing disability.

The Auditorio del Carmen auditorium in Sangüesa has an induction loop installed. As well as the tourist information office, which also provides one.

In the Roncal Valley you will find an accessible route in Burgui. This is the Basari and Burgui Gorge trail, which runs alongside the left bank of the river Esca and is racket-shaped.

The Paseo de los Oficios (Walk of the Trades) runs through a number of streets in the village and, of course, goes over the medieval bridge. The recreations of the various ethnographic elements, with particular mention of an impressive life-size almadía (traditional rafting practice of transporting wood downstream), are supplemented with accessible information panels. These panels have short texts and include QR codes that go to videos that are subtitled and signed in the Spanish Sign Language (LSE). 

​​​​​​​There is an an induction loop installed in the tourist information office located in the Centro de Interpretación de la Naturaleza del Roncal (Roncal Nature Interpretation Centre).

This park, located in Arguedas in the south of Navarre, combines animals, attractions and shows. It has an induction loop at the ticket offices. Persons with a disability are offered a preferential location and with the best visibility at all shows. The team of staff is trained in assisting and interacting with persons with a disability. Get more information at Accessible Sendaviva.

The Menduliko cave has adapted its tours so that persons with hearing difficulties can also enjoy this window looking into the depths of the Aralar sierra. For this purpose, the cave offers tablets with explanatory videos in sign language and with subtitles with the same information that the team of guides provides at each stop during the tour.

The Señorío de Bertiz Interpretation Centre offers adaptations so that persons with a hearing disability can enjoy this interactive exhibition. What is more, the audiovisual shown is subtitled.

The Emakumeen Memoria trail (Basque for Memory of Women) starts in the village of Abárzuza. Along the route, 14 interpretation panels pay homage to the women in the area, recalling the tasks they used to do and which are gradually disappearing. These include: Patxaran (sloe berry and aniseed liqueur), Carbonera (pile of firewood covered in clay to make charcoal), Calera (lime kiln), Cisco (low quality charcoal made from branches), Palomera (wood pigeon hunting posts), Cabaña Txerris (pig huts in the hills) and Trasmocho (tree topping). There are also panels with information on the role of women in the historic battle of Abárzuza (in 1873, during the third Carlist War).

 The Ruta al Nevero trail starts out from the village of Arizaleta, there are three panels giving information on the type of route, the animals and plants to be found in the area, and how the snow used to be produced in the Nevero (snow deposit).

All the panels on both trails have QR codes that link to information in videos with subtitles and sign language.

The Royal Palace of Olite is accessible to persons with hearing difficulties thanks to the videos interpreted in sign language and with subtitles, to be found at the points of interest in this historical building. The videos are available through the QR codes included in the leaflet provided at the start of the tour. The team of guides is specifically trained in assisting and interacting with persons with a hearing disability.

One of the aims of this museum is to help promote social cohesion through culture. It organises guided tours and activities adapted to the needs of each specific group, to turn this picture gallery into an open and inclusive space that also covers the needs of persons with a sensory disability. 

Ultreia welcomes you with a NaviLens marker on the door, giving you access to all the useful information at the centre in a video that is interpreted in the Spanish Sign Language (LSE) and subtitled. It also offers an induction loop for the guided tours and all the audiovisuals are signed and subtitled.

The Museum of the Cathedral of Pamplona, where the Occidens exhibition is to be found, has a NaviLens marker on the door, which you can use to access a signed and subtitled video, to get general information on the exhibition.

The Museum of Navarre usually offers a free programme of guided tours interpreted in the Spanish Sign Language (LSE), with an individual induction loop and amplified sound for some of its exhibitions. You can email the museo@navarra.es, to enquire whether an exhibition is currently available and learn all the details

There are induction loops on request to make it easier for persons with implants or hearing aids to listen to the guided tours.

Tours and activities are often programmed for disabled persons. Check out its website for more information.

For a long time now, Las Eretas Archaeological Site and Museum has been working on making the area accessible to everyone. Hearing accessibility has been achieved with individual induction loops that can be requested at the ticket desk. All the exhibition panels have a QR code that downloads a video interpreted in sign language and subtitled with the information in Spanish and Basque. It also offers a documentary, also in Spanish and Basque, which is interpreted in sign language and subtitled. 

This working mill is a unique museum that produces corn flour to make the town's traditional talos or corn pancakes. The miller will give you a demonstration of his trade. The 3 explanations given during the tour have a version in the Spanish Sign Language (LSE) that you can activate by scanning the appropriate QR code. The aroma of the corn and the feel of the flour will take you back to your childhood. Don't miss this great experience! All the panels in the exhibition area are in videos with signing in the Spanish Sign Language (LSE), subtitles and revoicing, in both Basque and Spanish.